Chat - D303 has implemented an online chat support solution. This is the best way for families to get technical support for district devices and services. We will be able to assist you during normal business hours, but if you leave a message, support staff will follow up with you the next business day. Here is the link to access chat: https://helpdesk.d303.org/chat/
For families needing technical assistance via phone, please contact the HelpDesk number at: 331-228-4357.
Student Device Exchange Remote Learners—For problems with a D303 issued device, a socially distanced exchange service is available at the main entrance of the Haines Center, Monday – Friday, from 7:00 a.m. – 11:00 a.m. It is recommended to troubleshoot via the above “Live-Chat” service before bringing in a device for exchange. Haines Center: 305 S. 9th Street, St. Charles IL 60174
Originally posted: Aug 19, 2020
St. Charles Community Unit School District 303